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Refund Policy

Policy snapshot: Subscriptions are easy to cancel going forward, but refunds for used digital access are limited unless law or a verified billing problem requires otherwise.

Last updated March 22, 2026. This policy applies to web memberships and other paid digital features offered directly through The Great Debate Today unless a different policy is presented at checkout or required by a separate written agreement.

General refund approach

  • Paid digital memberships and feature purchases are generally non-refundable once the billing period begins.
  • Cancelling a subscription stops future renewals but does not usually retroactively refund the current billing period.
  • We may review and approve an exception when there is a duplicate charge, an unauthorized charge, a verified billing system error, or another issue that we determine warrants a refund.
  • Partial use, change of mind, or failure to cancel before renewal will not usually qualify for a refund unless non-waivable law says otherwise.

Memberships, annual plans, and upgrades

  • Monthly and annual plans are billed in advance for the period shown at checkout.
  • Annual plans are generally not prorated or partially refunded for unused months after the annual term begins, unless required by law or approved as an exception under this policy.
  • If future upgrade or multi-seat plans are offered, the pricing and refund terms shown at the time of purchase will control that transaction.
  • If a purchase is processed through a third-party storefront, billing provider, or app platform, that provider may require part of the refund or dispute process to happen through its own support channels.

How to request a refund review

  • Email [email protected] as soon as possible after the charge appears.
  • Include the account email, purchase date, amount charged, and a short explanation of what happened.
  • If the charge relates to a school, team, family, or organization account, identify the billing owner so we can route the request correctly.
  • We may request additional information to verify the transaction or investigate fraud, duplicate billing, or technical failure.

Review process and timing

  • We review requests after identity and transaction verification.
  • If a refund is approved, the timing of the credit depends on the payment method and the payment processor.
  • Opening a charge dispute or chargeback may temporarily limit access while the matter is being reviewed.
  • If a renewal already occurred before cancellation, that renewal is usually reviewed under this policy rather than treated as a retroactive cancellation.

Non-waivable legal rights

  • Nothing in this policy limits rights that cannot be waived under applicable consumer-protection law.
  • If your jurisdiction provides a legally required cancellation, cooling-off, or withdrawal right, we will honor that right to the extent it applies to the specific purchase.
  • Where a separate written contract, school agreement, or enterprise order form provides different refund treatment, that written agreement controls for that purchase.